During project implementation, we follow SAP SuccessFactors implementation methodology and rigorous project management practices, working closely with our client project teams to ensure successful delivery of every project.
1. Implementation Phases
| Phase | Main Activities |
| Project Preparation | • Create project charter • Develop project plan • Form project team • Prepare project workspace and logistics • Establish project management system • Project kickoff meeting • System foundation training |
| Blueprint Design | • Current state research and requirements analysis • Business blueprint template workshop and design • Business blueprint template design • Implementation unit business process documentation • System integration solution design • Master data management platform blueprint design • Blueprint design sign-off • Data collection and cleansing strategy and plan |
| System Realization | • System configuration • Unit test planning • Unit testing • Data template development • Data collection and cleansing • Test data upload and conversion • Permission design • Permission configuration, collection, and testing • Integration test planning • Integration testing • User acceptance test planning • User acceptance testing • Key user/trainer training • End user training plan development • End user training manual |
| Go-Live | • Develop go-live cutover strategy and plan • Production system environment preparation • Production system data preparation and upload • Production system data validation and sign-off • Pre-go-live readiness check • End user training • Establish go-live support system |
| Post Go-Live Support | • Go-live support and issue resolution • Establish O&M system • Project documentation handover • Project acceptance |
2. Project Management
| Category | Main Content |
| Project Governance | • Executive Management Team: Ensure alignment in strategic partnership direction and planning, communicate and resolve major policy and direction issues. • Customer Management and Service Level: Implementation partner's Project Director and Manager establish unified customer requirement entry point, focus on customer value, and work with clients to plan and implement multi-phase, multi-project initiatives. Manage cross-project resource coordination and conflict resolution to maximize customer value. • Project Management Level: Led by implementation partner and customer project managers to deliver planned project value within defined scope. Through project working groups/project management committees, ensure project activities and deliverables maintain alignment across all levels of project governance. |
| Team Code of Conduct | • Follow unified project work arrangements; complete assigned tasks on time and with quality • Comply with project rules and regulations • Demonstrate good teamwork spirit; maintain good communication with team members • All project members must comply with project confidentiality agreements; no project materials or information may be shared externally in any form. |
| Implementation Partner Roles | Specific implementation partner roles and responsibilities: • Project Management Committee • Project Director • Project Manager • Business Functional Consultant • Technical Development Team Consultant |
Customer Roles
| Specific customer roles and responsibilities: • Project Management Committee • Project Working Group Executive Vice Chair • Project Manager • Deputy Project Manager • Business Process Owner • Business Key User • Data Coordinator • Internal Business Consultant • Internal Development/Integration Consultant |
| Collaboration Model | • Project Management System: Operate in project management mode, comprehensively manage scope, schedule, quality, cost, and risk to ensure project objectives are achieved.
• Joint Project Team: Customer project team members and implementation partner management consultants form a joint team under unified management. • Professional Group Division and Collaboration: Each professional group has clear module or domain responsibilities while strengthening cross-module integration and collaboration to jointly advance and complete project work. |
3. Training and Knowledge Transfer
• Based on customer requirements, we organize project consultants to conduct systematic, comprehensive SAP SuccessFactors training and knowledge transfer for internal consultants and key users, enhancing their SAP SuccessFactors knowledge and skills to help customers build a strong internal support team.
• At different stages of customer system knowledge acquisition, the project team adopts different methods to help key users develop capabilities in business processes and system operations. This approach requires early identification of key user teams and internal consultant support personnel, developing and executing knowledge transfer plans according to project phase requirements, and continuously evaluating further knowledge transfer needs.
• Knowledge transfer recipients (including senior management, middle management, key users, and end users, all full-time and part-time project team members, including relevant personnel from implementation and O&M support teams) actively participate in all project phases, take necessary responsibilities, and enhance training effectiveness through knowledge application.
